Images now wont upload from library or camera! WTH!

This app worked fantastic when I first installed it. Easy to use on my iPad. Now for the last month or more it will not open my library or camera once you reach the step to add an image to your claim. So pretty much useless as you cant complete the claim without an image! I emailed PBC about this more than a month ago and still havent received a reply and I am certainly not gonna sit on hold for the rest of my life with PBC as their wait times are astronomical! So now I have 2 more claims I am going to have to do the old fashioned way because of this sucky app!!!

Ocean Daisy about Pacific Blue Cross Mobile, v2.4